December 2005

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Gift Certificates

You can set up gift certificates for your customers to use on any of your products!

Simply go to Manage Products in the left hand menu and click on the Add New Product button. In the product set up page, give the gift certificate a relevant name like ‘$20.00 Gift Certificate’. Set the product price to the amount of the gift certificate (in this case 20.00 USD). In the Secondary Info section click the Add Code Generation button under the Generate Codes/Gift Certificates/Subscription Credits heading and add “giftcertificate” (without the quotes) to the Generate Activation Codes/Gift Certificate/Subscription Credit field that appears. Click Save to save the new product. Once you have added the Gift Certificate product, you must edit the customer’s email notification to include the generated code. To do this, go back to the Manage Products table and click the green Customer button next to the Gift Certificate product you just created. This will open a window below the table so you can edit the customer’s email template. You can edit the customer’s email anyway you prefer, but be sure to include the ##GIFTCERTIFICATES## token for insertion by our system. The token will list separate gift certificate codes based on the number of gift certificates purchased. The customer who purchases the gift certificate will receive the code in their email. They will need to send it or print it for the recipient.

Gift Certificates can be redeemed by entering the code into the Discount Code field in the order forms. Gift Certificates can be used over and over until the amount of the gift certificate has been depleted.

Gift Certificate sales and redemption’s will show in your sales reports as a product. The gift certificate code will start with GC and the original order number. This information will be included in the Item Info field.

If you have any questions regarding the setup or use of gift certificates please contact us.

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