{"id":1279,"date":"2018-10-22T14:52:08","date_gmt":"2018-10-22T14:52:08","guid":{"rendered":"https:\/\/help.bmtmicro.com\/vendors\/?page_id=1279"},"modified":"2018-10-22T14:55:31","modified_gmt":"2018-10-22T14:55:31","slug":"march-2012","status":"publish","type":"page","link":"https:\/\/help.bmtmicro.com\/vendors\/march-2012\/","title":{"rendered":"March 2012"},"content":{"rendered":"

\u27f5 Back to News Archive<\/a><\/p>\n

Customer Ticket Handling<\/b><\/p>\n

You can now retrieve information regarding customer tickets generated by subscriptions or memberships. After searching the Manage Tickets with customer information, a table will be displayed showing the Order ID that granted the tickets, expiration date, current status (Expired, Available, Redeemed Order ID if used) and a button to either expire the current ticket or grant a new one.<\/p>\n

Tickets granted using the Manage Tickets interface do not<\/b> expire. Email notifications are not sent when adding or expiring tickets from the Manage Tickets table.<\/p>\n

If you have any questions regarding customer ticket handling, please contact us<\/a>.<\/p><\/blockquote>\n

Order Comments<\/b><\/p>\n

You can now add comments to customer’s orders. Simply search for the customer using the Customer Search interface and you will see a button labeled Comments. Clicking this button will open a text area at the bottom of the table for adding custom comments. Comments are then displayed in the Sales Details report under the ITEM COMMENTS heading.<\/p>\n

Resend to Gift Recipient<\/b><\/p>\n

The Customer Search report has also been updated to allow searching a Gift Recipient’s email address. Clicking the Resend button in the results will allow you to resend to the gift recipient instead of the customer who purchased the gift.<\/p>\n

<\/br><\/p>\n

\u27f5 Back to News Archive<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

\u27f5 Back to News Archive Customer Ticket Handling You can now retrieve information regarding customer tickets generated by subscriptions or memberships. After searching the Manage Tickets with customer information, a table will be displayed showing the Order ID that granted the tickets, expiration date, current status (Expired, Available, Redeemed Order […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1279","page","type-page","status-publish","hentry"],"yoast_head":"\nMarch 2012 - BMT Micro, Inc. Vendor FAQ\/Help<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.bmtmicro.com\/vendors\/march-2012\/\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:locale\" content=\"en_US\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:type\" content=\"article\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:title\" content=\"March 2012 - BMT Micro, Inc. Vendor FAQ\/Help\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:description\" content=\"\u27f5 Back to News Archive Customer Ticket Handling You can now retrieve information regarding customer tickets generated by subscriptions or memberships. After searching the Manage Tickets with customer information, a table will be displayed showing the Order ID that granted the tickets, expiration date, current status (Expired, Available, Redeemed Order […]\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:url\" content=\"https:\/\/help.bmtmicro.com\/vendors\/march-2012\/\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:site_name\" content=\"BMT Micro, Inc. Vendor FAQ\/Help\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bmt.micro\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"article:modified_time\" content=\"2018-10-22T14:55:31+00:00\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:image\" content=\"https:\/\/help.bmtmicro.com\/vendors\/wp-content\/uploads\/2019\/01\/bmtmicro-logo-600x315.jpg\" class=\"yoast-seo-meta-tag\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" class=\"yoast-seo-meta-tag\" \/>\n\t<meta property=\"og:image:height\" content=\"315\" class=\"yoast-seo-meta-tag\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" class=\"yoast-seo-meta-tag\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" class=\"yoast-seo-meta-tag\" \/>\n<meta name=\"twitter:site\" content=\"@BMTMicro\" class=\"yoast-seo-meta-tag\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" class=\"yoast-seo-meta-tag\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" class=\"yoast-seo-meta-tag\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/help.bmtmicro.com\/vendors\/march-2012\/\",\"url\":\"https:\/\/help.bmtmicro.com\/vendors\/march-2012\/\",\"name\":\"March 2012 - BMT Micro, Inc. Vendor FAQ\/Help\",\"isPartOf\":{\"@id\":\"https:\/\/help.bmtmicro.com\/vendors\/#website\"},\"datePublished\":\"2018-10-22T14:52:08+00:00\",\"dateModified\":\"2018-10-22T14:55:31+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/help.bmtmicro.com\/vendors\/march-2012\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/help.bmtmicro.com\/vendors\/march-2012\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/help.bmtmicro.com\/vendors\/march-2012\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/help.bmtmicro.com\/vendors\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"March 2012\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/help.bmtmicro.com\/vendors\/#website\",\"url\":\"https:\/\/help.bmtmicro.com\/vendors\/\",\"name\":\"BMT Micro, Inc. Vendor FAQ\/Help\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/help.bmtmicro.com\/vendors\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"March 2012 - BMT Micro, Inc. Vendor FAQ\/Help","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/help.bmtmicro.com\/vendors\/march-2012\/","og_locale":"en_US","og_type":"article","og_title":"March 2012 - BMT Micro, Inc. Vendor FAQ\/Help","og_description":"\u27f5 Back to News Archive Customer Ticket Handling You can now retrieve information regarding customer tickets generated by subscriptions or memberships. After searching the Manage Tickets with customer information, a table will be displayed showing the Order ID that granted the tickets, expiration date, current status (Expired, Available, Redeemed Order […]","og_url":"https:\/\/help.bmtmicro.com\/vendors\/march-2012\/","og_site_name":"BMT Micro, Inc. Vendor FAQ\/Help","article_publisher":"https:\/\/www.facebook.com\/bmt.micro","article_modified_time":"2018-10-22T14:55:31+00:00","og_image":[{"width":600,"height":315,"url":"https:\/\/help.bmtmicro.com\/vendors\/wp-content\/uploads\/2019\/01\/bmtmicro-logo-600x315.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@BMTMicro","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/help.bmtmicro.com\/vendors\/march-2012\/","url":"https:\/\/help.bmtmicro.com\/vendors\/march-2012\/","name":"March 2012 - BMT Micro, Inc. Vendor FAQ\/Help","isPartOf":{"@id":"https:\/\/help.bmtmicro.com\/vendors\/#website"},"datePublished":"2018-10-22T14:52:08+00:00","dateModified":"2018-10-22T14:55:31+00:00","breadcrumb":{"@id":"https:\/\/help.bmtmicro.com\/vendors\/march-2012\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/help.bmtmicro.com\/vendors\/march-2012\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/help.bmtmicro.com\/vendors\/march-2012\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/help.bmtmicro.com\/vendors\/"},{"@type":"ListItem","position":2,"name":"March 2012"}]},{"@type":"WebSite","@id":"https:\/\/help.bmtmicro.com\/vendors\/#website","url":"https:\/\/help.bmtmicro.com\/vendors\/","name":"BMT Micro, Inc. Vendor FAQ\/Help","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/help.bmtmicro.com\/vendors\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/help.bmtmicro.com\/vendors\/wp-json\/wp\/v2\/pages\/1279","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.bmtmicro.com\/vendors\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.bmtmicro.com\/vendors\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.bmtmicro.com\/vendors\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.bmtmicro.com\/vendors\/wp-json\/wp\/v2\/comments?post=1279"}],"version-history":[{"count":4,"href":"https:\/\/help.bmtmicro.com\/vendors\/wp-json\/wp\/v2\/pages\/1279\/revisions"}],"predecessor-version":[{"id":1285,"href":"https:\/\/help.bmtmicro.com\/vendors\/wp-json\/wp\/v2\/pages\/1279\/revisions\/1285"}],"wp:attachment":[{"href":"https:\/\/help.bmtmicro.com\/vendors\/wp-json\/wp\/v2\/media?parent=1279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}