Who To Contact If My Download Does Not Work

If you have already downloaded the full version file using the instructions from your email and the file will not install properly, please contact the product developer for assistance.

If you are having trouble accessing the secure download for your product, please try the manual download instructions first (included in the email with your download link). When contacting BMT customer service, please include as much information as possible about the product purchased, including the order # so that we can assist you as quickly as possible.

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